Shipping & Delivery Policy

Marukh’s Jewels

At Marukh’s Jewels, we ensure that every jewelry piece is crafted, packaged, and delivered with the highest standards of security and care.

Order Processing

  • All jewelry is made to order or custom-finished

  • Processing time: 7–14 working days

  • Custom designs may require additional time depending on complexity

Secure International Shipping

  • We ship worldwide from Pakistan

  • All shipments are handled through trusted international couriers such as:

    • DHL

    • FedEx

    • UPS

  • Every package is:

    • Fully insured

    • Securely packed

    • Shipped with tracking & signature confirmation

Packaging & Safety

  • Jewelry is packed in tamper-proof packaging

  • No indication of jewelry or precious contents is displayed on the outer package

  • Discreet and confidential shipping is guaranteed

Customs, Duties & Taxes

  • International orders may be subject to customs duties, VAT, or import taxes

  • These charges are not included in product prices or shipping fees

  • Any customs-related charges are the responsibility of the customer

Delivery Time

Estimated Delivery Time (After Dispatch):

  • International: 5–10 business days

Note: Delivery timelines may vary due to customs clearance procedures.

Shipping Confirmation & Tracking

Once your order is shipped, you will receive:

  • Tracking number

  • Courier details

Our support team remains available to assist you until your order is successfully delivered.

Insurance & Liability

  • All shipments are insured for full value

  • In the rare event of loss or damage during transit, our team will assist you with the insurance claim process to ensure a smooth resolution

Contact & Support

For shipping queries or special delivery requests, please contact Marukh’s Jewels Customer Support: